Xavier Polo serves as the Public Director for the Board of Certified Haircolorists (BCH), bringing a strong mix of business strategy, marketing, and operational know-how to BCH’s public-facing work. Based in Orlando, Florida, Xavier is the founder of XFactor Agency and has spent more than a decade helping small businesses grow with practical systems and clear execution.

Over the past 11+ years, he has worked closely with CEOs across sales, marketing, and operations, which gives him a grounded perspective on what owners need when they are balancing vision with day-to-day demands. Raised in New Jersey, Xavier is known for pairing direct, focused guidance with an approachable style that builds trust quickly.

Through his work, he has been recognized by clients and peers for his impact in growth strategy and entrepreneur support across multiple industries. At BCH, Xavier helps strengthen how the organization connects with the public, communicates its standards, and supports the professional community it serves.

www.thexfactoragency.com